Legal
Privacy Policy
How we handle the information you share when you contact us about an EV charging installation.
This policy explains what Santa Clara EV Charger Installation does with information collected through this website and through enquiries about EV charging work in Santa Clara and the surrounding Santa Clara County area. It is written in plain language and is intended to be read rather than skimmed past.
Information We Collect
We collect what we need to quote and schedule electrical work, and little else. When you call or otherwise enquire, that typically means your name, your phone number, the service address where the work would take place, the vehicle you drive, and details about your electrical service such as the rating of your main panel, its location and the distance to where you park.
If you contact us by email, we hold the contents of that correspondence. We do not ask for financial account details, government identification numbers, or any sensitive personal information through this website, and we would encourage you not to send such information to us unprompted.
How We Use Your Information
Information is used to respond to your enquiry, prepare an assessment and a written quote, schedule and carry out the work, and communicate with you about it. Where a job requires an electrical permit, the service address and scope of work are included in the permit application submitted to the relevant municipal authority, which for work in this city is the City of Santa Clara.
Where you ask us to prepare utility rebate documentation, the information required by that programme is included in the paperwork we hand to you. We do not sell your information, and we do not use it to send marketing messages you have not asked for.
Cookies and Tracking
This website may use cookies and similar technologies to keep the site functioning correctly and to understand in aggregate how pages are used, such as which pages visitors reach most often. Analytics information of this kind is not used to identify you personally.
Most browsers allow you to refuse cookies or to delete those already stored. Doing so may affect how parts of this website behave, but it will not prevent you from reading the content or from contacting us by phone.
How We Share Information
Your information is shared only where it is necessary to carry out the work you have asked for. That includes municipal permitting authorities when an electrical permit is required, utility programmes where you have asked us to prepare rebate documentation, and service providers who support the operation of this website.
We may also disclose information where we are required to do so by law or by a valid legal process. We do not sell or rent your information to third parties for their own marketing purposes.
Data Security
We take reasonable steps to protect the information we hold, and we limit access to it to the people who need it to quote, schedule or carry out your work. No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
If you have reason to believe that information you shared with us has been compromised, please call us on (408) 539-5796 so we can look into it.
Your Choices and Rights
You can ask us what information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. We will act on reasonable requests of this kind, subject to any records we are required to retain in connection with permitted electrical work.
You can also ask us to stop contacting you at any time, and we will. California residents may have additional rights regarding personal information under state law, and we will respond to requests made under those rights in good faith.
Third-Party Links
This website may link to other websites, such as charger manufacturers, municipal permitting pages or utility rebate programmes. Those sites are operated by other organisations and have their own privacy practices.
We do not control those sites and are not responsible for their content or how they handle information. We would suggest reading their own policies before providing information to them.
Children's Privacy
This website and the services described on it are directed at adults arranging electrical work for a property. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
This policy may be updated from time to time, and any revised version will be posted on this page with a new last-updated date. Changes take effect when they are posted.
We would encourage you to check this page occasionally if the handling of your information matters to you.
Contact Us
Questions about this policy, or about information you have shared with us, are best raised directly.
Call us at(408) 539-5796
No mailing address is published for this business.